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Privacy Policy

 

Privacy & Cookie Policy

Effective Date: 01/08/2025

Dream Property Guru Limited (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy & Cookie Policy explains how we collect, use, and safeguard your personal data when you visit or interact with our website: https://dreamproperty.guru.

1. Who We Are

Dream Property Guru Limited is a UK-registered real estate agency helping clients rent, buy, and sell properties.
Company Registration Number: 16591512
Registered Address: 
Email:Khepera Business Centre, 9 Orgreave Road, Sheffield, England, S13 9LQ info@dreamproperty.guru

2. What Data We Collect

We may collect and process the following types of personal data:

  • Name and contact details (email, phone, address)

  • Property preferences and search history

  • Information provided during property enquiries, viewings, or applications

  • Identification and verification documents (e.g., proof of ID, income)

  • Technical data such as IP address, browser type, cookies, and usage data

3. How We Collect Your Data

Your data is collected when you:

  • Fill out a contact or registration form

  • Sign up for alerts or newsletters

  • Apply for a property or submit documents

  • Use our website or interact via cookies

  • Communicate with us by phone, email, or chat

4. How We Use Your Data

We use your data to:

  • Match you with suitable properties

  • Communicate property information and updates

  • Facilitate bookings, applications, or purchases

  • Verify identity and comply with legal requirements (e.g., anti-money laundering)

  • Improve our services and user experience

  • Send marketing updates (only if you’ve opted in)

5. Legal Basis for Processing

We process your personal data based on:

  • Your consent

  • The need to perform a contract with you

  • Our legal obligations

  • Our legitimate interests (e.g. customer support, marketing)

6. Data Sharing

We may share your data with:

  • Landlords, property managers, or sellers

  • Third-party providers for credit referencing or identity checks

  • CRM and marketing tools (e.g. HubSpot, Mailchimp)

  • Legal and regulatory authorities when required

We do not sell your data to any third parties.

7. Data Retention

We keep your data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.

8. Your Rights (UK GDPR)

You have the right to:

  • Access and obtain a copy of your data

  • Correct or erase personal data

  • Withdraw consent at any time

  • Object to or restrict processing

  • Lodge a complaint with the ICO: www.ico.org.uk

To exercise your rights, contact: info@dreamproperty.guru

9. Cookie Policy

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device to track usage, remember preferences, and help analyse web traffic.

Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality

  • Analytical Cookies: Help us understand site usage and improve performance

  • Marketing Cookies: Used to tailor ads and measure campaign effectiveness (only if accepted)

Managing Cookies:

You can accept or reject cookies via the banner when you first visit the site. You can also manage cookie settings in your browser.

10. Changes to This Policy

We may update this policy periodically. Any changes will be posted here with the revised date. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or requests related to your privacy, contact:
Email: info@dreamproperty.guru
Company Name: Dream Property Guru Limited
Registered Address: Khepera Business Centre, 9 Orgreave Road, Sheffield, England, S13 9LQ

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